Working @ New Chapter
Our Culture
At New Chapter we delight in a culture of warmth, enthusiasm and respect. In keeping with our mission to deliver products that promote optimal health, we likewise commit to the health and wellbeing of our work community. True to our fourth guiding principle, we aim to “honor and reward personal growth, inviting individual expression, for we know that enlightened teamwork depends on the vitality of every member of the New Chapter family.” From our beginnings, we have held true to the integrity of our product and our healing mission. This has brought us many blessings, including a talented, inspired, mission-driven workforce. As we grow, we aspire to integrate the values of personal development, holistic health and high performance.
A Day in the Life @ New Chapter
Lorraine Cote, Logistics Assistant
DESCRIBE YOUR ROLE
Having worked at New Chapter for 14 years, I’ve had many! From labeling and filling product and making our extracts, to packing and shipping orders, I’ve worn many hats over the years. But my current role includes assembling sales kits, taking inventory and selecting orders. I also handle the literature and other important sales materials that we offer to our many loyal retailers. Having dabbled in so many different roles in the New Chapter warehouse, I also often find myself taking on “odd jobs” because not only do they need to get done but chances are, they involve responsibilities I’m already familiar with.
WHY DID YOU CHOOSE THIS CAREER/POSITION OR DID IT CHOOSE YOU?
I had been involved in teaching and coaching gymnastics for most of my life and decided it was time to make a career change. A friend of mine and employee of New Chapter at that time, presented me with the opportunity to work for this great little local business. It was a small company with an admirable mission so I was grateful to take the position.
When I took the position at New Chapter, I was still coaching gymnastics and assumed I would need to give that up. Without hesitation, Paul & Barbi (the Founders) encouraged me to stay involved and never give up anything that I was passionate about. To this day, I am not only happily employed at New Chapter, but I am directing the local gymnastics program.
WHAT KEEPS YOU DOING THIS JOB?
The Founders, Paul & Barbi. To me, they are more than just the Founders of New Chapter. They are my friends and mentors. I trust them. They are there when I need them and they make me feel safe and secure in my life choices. Being around Paul is like being around my dad again. He was an inspirational man who was far ahead of his time. . . . and so is Paul.
WHAT SETS NEW CHAPTER APART FROM OTHER PLACES YOU’VE WORKED?
New Chapter is an extremely innovative company that is constantly growing. So, naturally, it makes for an exciting environment. The culture at New Chapter also encourages individuality within the realm of your job. They appreciate you and go above and beyond to provide extraordinary benefits.
HOW HAS NEW CHAPTER CREATED A “NEW CHAPTER” IN YOUR LIFE?
New Chapter has allowed me to stay in tune with my upbringing. My dad was a botanist and working here has enabled me to keep this chapter of my life open and ongoing.
Working @ New Chapter
We’re an employee driven company with a deep respect for individual creativity and well-being. So, it’s no wonder we’ve attracted a lot of wonderful, talented people. Join us, won’t you?
New Chapter is an equal opportunity employer, dedicated to the policy of non-discrimination in employment on any basis including gender, race, ethnicity, veteran status, religious affiliation, sexual orientation, age, disability or national origin.
Summary of Benefits
New Chapter offers an attractive benefits package to eligible full-time employees and a select choice of benefits to our part-time employees, including:
- Health Insurance Coverage through Cigna Healthcare
- In-network coverage for Naturopaths & Acupuncture
- Dental Insurance Coverage through Cigna
- Vision insurance covered by New Chapter at 100%
- Short term disability is covered by New Chapter at 100%
- Long term disability is covered by New Chapter at 100%
- Company paid term life insurance for 1x the employee’s base annual salary
- Additional life insurance is available for purchase for all eligible staff members
- Employee Assistance Program (EAP)
- Employee Assistance Fund (EAF) – New Chapter loans money to employees for catastrophic events
- Paid Time Off
- Employees discount supplement program
- Employer match 401(k) retirement plan
- Employee Trip to Luna Nueva, New Chapter’s biodynamic ginger and turmeric farm in Costa Rica.
- Company-paid organic luncheons
Wellness Benefits
Our whole purpose is to deliver the wisdom of nature and promote optimal health. That’s why New Chapter offers a unique package of wellness benefits to keep you happy and healthy, including:
- Fitness reimbursement incentive
- Stress Management sessions offered to staff in corporate office
- Smoking cessation program available on company time for those interested in the program
- On-site organic farm stand available one day a week during harvesting months for employees to purchase fresh produce
- Organic fresh fruit available throughout the building
- Berry Green available throughout the day
DIRECTOR OF QUALITY ASSURANCE AND QUALITY CONTROL - BRATTLEBORO, VT
Posted May 22, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented QA/QC Director to join our Quality Assurance department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
RAW MATERIAL DATA COLLECTOR - BRATTLEBORO, VT
Posted May 22, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Raw Material Data Collector to join our Quality Assurance department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
QUALITY ASSURANCE SPECIALIST - Brattleboro, VT
Posted May 9, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Quality Assurance Specialist to join our QA department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
CONTRACT MANUFACTURING AUDITOR/QUALITY SUPERVISOR - Brattleboro, VT
Posted May 9, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Contract Manufacturing Auditor / Quality Supervisor to join our QA department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
CUSTOMER SERVICE REPRESENTATIVE/RECEPTIONIST -Brattleboro, VT
Posted May 7, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Customer Service Representative/Receptionist to join our Customer Service department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
KEY ACCOUNT SALES COORDINATOR/ADMIN ASSISTANT - Brattleboro, VT
Posted Apr 23, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Key Account Sales Coordinator/Administrative Assistant to join our Sales department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
EXECUTIVE ASSISTANT - Brattleboro, VT
Posted Apr 19, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Executive Assistant to join our Science & Innovation department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
STABILITY SPECIALIST - Brattleboro, VT
Posted Apr 19, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Stability Specialist to join our Science & Innovation department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
SALES EDUCATION & TRAINING SPECIALIST - Brattleboro, VT
Posted Apr 3, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Education & Training Specialist to join our Sales department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
DATA CENTER OPERATIONS SUPERVISOR - Brattleboro, VT
Posted Mar 19, 2013
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Data Center Operations Supervisor to join our IT department in Brattleboro, Vermont in a culture that fosters wellness and social responsibility.
Inquire by email to careers@newchapter.com
ACCOUNT MANAGER – Alberta/Edmonton Canada
Posted Mar 1, 2013
New Chapter Canada, Inc., an innovative nutritional supplement company is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Account Manager, to join our Sales department in a culture that fosters wellness and social responsibility. Candidate must reside near Alberta/Edmonton.
Inquire by email to careers@newchapter.com
ACCOUNT EXECUTIVE - Knoxville/Nashville/Louisville/Lexington, KY Area
Posted Jun 2, 2011
New Chapter, Inc., an innovative nutritional supplement company, is interviewing for a high performing individual to join our mission-driven organization. We seek a talented Account Executive to join our Sales department in a culture that fosters wellness and social responsibility. Candidate must be centrally located within assigned geographic territory.
Inquire by email to careers@newchapter.com
diagnose, treat, cure, or prevent any disease.

