WORKING @ NEW CHAPTER
At New Chapter we delight in a culture of warmth, enthusiasm and respect. In keeping with our mission to deliver products that promote optimal health, we likewise commit to the health and wellbeing of our work community. True to our fourth guiding principle, we aim to “honor and reward personal growth, inviting individual expression, for we know that enlightened teamwork depends on the vitality of every member of the New Chapter family.” From our beginnings, we have held true to the integrity of our product and our healing mission. This has brought us many blessings, including a talented, inspired, mission-driven workforce. As we grow, we aspire to integrate the values of personal development, holistic health and high performance.
Working @ New Chapter
We’re an employee driven company with a deep respect for individual creativity and well-being. So, it’s no wonder we’ve attracted a lot of wonderful, talented people. Join us, won’t you?
New Chapter is an equal opportunity employer, dedicated to the policy of non-discrimination in employment on any basis including gender, race, ethnicity, veteran status, religious affiliation, sexual orientation, age, disability or national origin.
A Day in the Life @ New Chapter
Silvio Graci, Learning and Development Manager
DESCRIBE YOUR ROLE
I do my best to propagate an environment of learning and knowledge-sharing. I work with departments and employees throughout New Chapter® to ensure everyone has the training they need to do their jobs. I also work with individuals on their professional development plans. In most cases, I figure out the training or development plan and help find ways to make it happen. In some cases, I do the training myself. I also manage various learning opportunities around the company, consult on or co-develop presentations used for training, and recruit and train other employees so they may give their own workshops on topics of value to the company.
WHY DID YOU CHOOSE THIS CAREER/POSITION OR DID IT CHOOSE YOU?
I was lucky to be in the right place at the right time. I spent twelve years, including my first eight years at New Chapter, as an Excel analyst, but I’m a teacher by nature. In 2012 it became clear to me that there was a great training need within the company, and that I had the right combination of teaching experience, company knowledge, and organizational perspective to develop a program, so I pitched my ideas. Our new VP of Human Resources realized that she could use someone to partner with her to create a robust training program for New Chapter. I left my financial and sales spreadsheets and began a new exciting journey. Teaching once more, I felt like I had come home.
WHAT KEEPS YOU DOING THIS JOB (aka Why do you bleed purple)?
On any given day, I do so many things that I feel passionately about. I teach workshops, consult with departments about their training needs, coach individuals through career development planning, sit in on brainstorming sessions, and produce training videos—all to develop creative solutions for learning needs and cultural support. I always get to work with fabulously talented and passionate people. New Chapter encourages and supports a culture of growth, sharing, and challenge, and it’s great to be a part of that every day.
WHAT SETS NEW CHAPTER APART FROM OTHER PLACES YOU’VE WORKED?
The biggest thing that sets New Chapter apart from other places I’ve worked is our focus on our mission: to Deliver the Wisdom of Nature, thus relieving suffering and promoting optimal health. New Chapter’s founders remain visible and active in the business, and we are all constantly reminded of why we are here and what we are doing including nurturing and sustaining Mother Earth and honoring and rewarding personal growth.
New Chapter isn’t about profits or growth for growth’s sake. When we say we plan to grow our business over the next few years, it’s because growing our business means that many more people seeking health will be helped by our products. We say we weigh the health of people and planet in all of our business decisions. and so we donate prenatal vitamins to birthing centers in Bali and partner with farms in India to help convert them to sustainable organic farms. We say we believe in the importance of balance and rejuvenation so, for example, we close our business on a summer day for a company-wide field day complete with hot dogs, water balloons, blind folds, and marshmallow tossing. Every company has a mission statement, but how many have a mission so worth following?
HOW HAS NEW CHAPTER CREATED A “NEW CHAPTER” IN YOUR LIFE?
In the last ten years I’ve worked at New Chapter, I have had many new chapters in my life, from moving to a town of fewer than a thousand people and buying a house to getting married to having children. More than anything, New Chapter allows me to love coming to work every day, energized and enlivened by the people and our mission, and that’s always a great chapter to be living.
Summary of Benefits
New Chapter offers an attractive benefits package to eligible full-time employees and a select choice of benefits to our part-time employees, including:
- Health Insurance Coverage
- In-network coverage for Naturopaths & Acupuncture
- Dental Insurance Coverage through Cigna
- Vision insurance covered by New Chapter at 100%
- Short term disability is covered by New Chapter at 100%
- Long term disability is covered by New Chapter at 100%
- Company paid term life insurance for 1x the employee’s base annual salary
- Additional life insurance is available for purchase for all eligible staff members
- Employee Assistance Program (EAP)
- Employee Assistance Fund (EAF) – New Chapter loans money to employees for catastrophic events
- Paid Time Off
- Employees discount supplement program
- Employer match 401(k) retirement plan
- Employee Trip to Luna Nueva, New Chapter’s partner biodynamic ginger and turmeric farm in Costa Rica.
- Company-paid organic luncheons
Our whole purpose is to deliver the wisdom of nature and promote optimal health. That’s why New Chapter offers a unique package of wellness benefits to keep you happy and healthy, including:
- Fitness reimbursement incentive
- Stress Management sessions offered to staff in corporate office
- Smoking cessation program available on company time for those interested in the program
- On-site organic farm stand available one day a week during harvesting months for employees to purchase fresh produce
- Organic fresh fruit available throughout the building
Welcome to Our Credo
Our company Credo is the collective effort of more than one hundred New Chapter® employees to codify the cultural values that guide our work experience. The Guiding Principles, Core Beliefs, Work Ethics, and Behaviors you find in these pages define the aspirations we set for ourselves in service to our healing mission. A Credo’s value is measured not by its lofty hopes, but by the behaviors it inspires. Only through our actions can we breathe life into these words, only through us can our Credo meaningfully impact our workplace.
New Chapter was founded with the intention to heal through Nature’s wisdom. Our Credo was written with the intention to be agents to that healing, not only through our products, but through our work relationships. It is our highest selves that speak through our Credo. These words, which are our own, have the power to remind us, over and over again, of the best of who we are, and the potential of our unified force.
New Chapter, Inc.