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Frequently Asked Questions

FAQ

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Contact by Chat

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We’re available online
M-F
8AM EST- 5PM EST

Contact by Phone

Phone

Any Product Questions & Concerns:
888-874-4461 Option 1


Wholesale Retailers
800-543-7279 Option 2


Consumers with Order Inquiries or Newchapter.com Questions:
800-543-7279 Option 3


FAX: 888 488 6620
M F, 8:00 AM EST - 5:00 PM EST


Located in Vermont

90 Technology Drive Brattleboro, VT 05301


We'd love to hear from you.

Have a question, comment, or story you’d like to share? We’re always eager to hear how New Chapter has made a difference in your life, or about how we could be even better—so let us know.