The Whole Truth
Frequenty Asked Questions
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What makes your whole food Probiotic Nutrients™ better than other vitamin products?
 
New Chapter’s Probiotic Nutrients™ deliver vitamins and minerals in the form of probiotically cultured whole food rather than the chemical forms found in conventional vitamin and mineral supplements. Research has shown that nutrients from cultured foods are more potent, bioavailable, and safer than the synthesized or isolated forms. Probiotic Nutrients are also the only line of nutritional supplements made with at least 70% organic ingredients and certified by a third party to the USDA’s National Organics Program.
 
Are New Chapter's products gluten-free?
 
Yes. All New Chapter products are naturally gluten-free.
 
How does CalMag Bone Health™ compare to Bone Strength Take Care™?
 
New Chapter's CalMag Bone HealthTM formula has given thousands of people the bone health benefits they were looking for in an extremely bioavailable whole food form for many years now. The product delivers a 1:1 ratio of calcium to magnesium, trace minerals such as iodine, zinc, copper, manganese, silica, organic cultured herbal extracts, superfoods and spices and a plethora of bioactive probiotic ferment metabolites created during the fermentation/biotransformation process.  Because both calcium and magnesium are relatively large molecules (by weight), more 1500 mg of organic food is required to fully incorporate 75 mg of the minerals into a whole food glycoprotein matrix using our dual-stage probiotic fermentation process.  Thus, one serving (3 tablets) of CalMag Bone HealthTM delivers 75 mg of calcium and 75 mg of magnesium.  CalMag Bone HealthTM is an excellent product for maintaining bone health. New Chapter's new Bone Strength Take Care™ product delivers a whole food calcium complex along with other nutrients important for bone health, including vitamin D and vitamin K2. The calcium complex in Bone Strength Take Care™ is derived from a type of sea algae called Algas Calcareas that is harvested from the pristine shores of a protected national reserve park in South America. Much like the vegetables from an organic garden, the algae is harvested live and then cold processed to retain its nutritional value. Calcium represents 30% of the make-up of the AlgaeCal™, while magnesium represents 3%.  Thus, there is 685 mg of calcium and 70 mg of magnesium provided in each serving (3 tablets) of Bone Strength Take Care™.  AlgaeCal also contains dozens of other trace minerals important for bone health, including strontium, vandadium and silica.  To complete the formula and ensure proper calcium absorption and utilization, 1000 IU of probiotic vitamin D3 as well as MenaQ7, a patent-pending natural form of vitamin K2 derived from natto, was added.  MenaQ7 has been shown to be the most bioavailable, longest-lasting and most bioactive form of vitamin K available for supplementation and food enrichment. Because of its proven track record of quality, consistency and clinical validation, it is the only natural vitamin K2 to have earned the VitaK2™ Seal of Quality and Efficacy from the world’s leading experts in vitamin K. This one of a kind bone strengthening formula is the ideal choice for individuals seeking aggressive bone support.
 
Is Immunity Take Care™ best used on a daily basis or acutely?
 
Ideally, it is best to take one Immunity Take Care™ lozenge daily to help maintain healthy immune health. However, the product can also be used to enhance defenses. If using the product in this way, we suggest taking two lozenges daily.
 
Why are New Chapter's potencies lower than conventional pharmaceutical supplements?
 
Short answer: they are not. We reject the theory that supplementation must be taken in huge doses of inert or bi-phasic isolated vitamins. It is a common misunderstanding that milligrams measure potency. They do not! Milligrams measure only weight and do not reflect cellular activity. New Chapter’s Organic Probiotic Nutrients™ deliver biotransformed vitamins and minerals in their finest cultured form, much in the same way as miso, kefir, tempeh, and yogurt. Research consistently demonstrates that New Chapter’s Organic Probiotic Nutrients are more active than conventional isolated or synthetic vitamins.
 
I don't do well with soy foods. Since New Chapter's Probiotic Nutrients™ are cultured in a soy media, will they agree with me?
 
Although true soy allergies are very rare, many people have difficulty digesting unfermented soy. Whole, unprocessed soy contains nutrient blocking factors, such as phytate, which interfere with its potential benefits. Fermented soy, on the other hand, agrees with almost everyone, even people with soy sensitivities. Probiosis of soy also changes isoflavones from inert forms into their activated aglycone genestein, dadzein, and glycitein forms.
 
Can I take New Chapter products if I am also taking prescription medications?
 
New Chapter® cannot provide information about combining prescription medicines with herbal or nutritional supplements. We suggest you always advise your prescribing physician or pharmacist about the use of dietary or herbal supplements. Only he or she can determine the risk for herb-drug interactions and supervise your response to the prescribed therapy*. You may also want to consider consulting with a qualified expert in herbal and nutritional therapy on this matter. For a referral database of licensed Naturopathic Physicians and Holistic Medical Doctors in your area, please visit: www.naturopathic.org or www.holisticmedicine.org.
Herb-drug interactions have been identified with respect to a handful of herbs and vitamins, however the vast majority of this information remains unknown. While herbal medicine has experienced a long history of safe use, this history has not included many of the modern pharmaceutical medications that are frequently used today. By making your health care provider aware of your supplement regimen, you are protecting yourself from any known potential interactions and allowing for any future information on this topic to come to light.
 
Do I need to refrigerate New Chapter's products containing live probiotics:  Berry Green™, Probiotic Colon™, Probiotic All-Flora™, Probiotic Immunity™, Probiotic Anti-Aging™?
 
No, New Chapter's "live active culture" probiotics are designed to be shelf-stable in their growth medium and deliver the labeled potency of probiotic species for the life of the product. To maintain optimal effectiveness, we suggest refrigerating all live probiotics after opening and using them before the date on bottle.   
 
Are any of your products made in China?
 
No.
 
Do any of your ingredients originate from China?
 
Yes. A few herbs like green tea, hu zhang and Chinese skullcap which we feature in our products are from China where they are native and grow well. Like all of our raw materials, these herbs are tested for both purity and potency to ensure they meet New Chapter's exacting standards for quality.
 
How does New Chapter ensure the quality, purity and potency of their products?
 
New Chapter’s Quality Assurance, Quality Control and Regulatory Compliance team have over 47 years combined experience divided equally between New Chapter and related industry experience. From Paul Schulick, New Chapter’s Founder & Chairman, down through the organization, all New Chapter Associates share in our commitment to quality.
New Chapter requires that all lots of raw materials used for the manufacture of our products are tested for potency markers, heavy metal contamination and/or microbiological content. Our co-processors forward this information on a Certificate of Analysis for our approval prior to use or shipping. We randomly verify information contained on C of A’s through third-party laboratory analysis.
New Chapter does finished product testing on weights, potency, marker assays, micro and heavy metals. We also do expiration date testing on a random basis for the duration of declared shelf life: 18 months to 3 years.
 
What is Zyflamend®?
 
Zyflamend® is an extensively researched patented formulation comprised of specialized extracts of ten herbs and spices, many of which have been used for thousands of years by millions of people to promote health and longevity. The product was formulated based on a large body of scientific research showing that these ten herbs contain hundreds of plant compounds that support a healthy inflammation response.* The herbs are delivered in their whole form, as they are found in the diet, rather than isolated plant constituents, and many are extracted using supercritical carbon dioxide to concentrate the herbal constituents and maximize their effectiveness. Zyflamend® is currently being researched at Columbia University and the Cleveland Clinic. It enjoys enthusiastic world-wide support from physicians and patients alike.
 
Does Zyflamend support connective tissue health or just modulate inflammation?
 
Both! Zyflamend® works to promote a healthy inflammation response, which is required for maintaining the health of joint cartilage.
 
Is the soy in your Probiotic Nutrient™ formulas safe for someone at high risk for breast cancer?
 
Yes. New Chapter's Probiotic Nutrients™ delivers non-GMO organic soy in its fermented whole-food form, similar to miso, tempeh and natto. Unlike unfermented soy or isolated soy components, these traditional soy foods have been consumed for thousands of years and are associated with the health and longevity of traditional Asian cultures.  Many research studies suggest that regular consumption of fermented soy is associated with numerous health benefits, including the maintenance of normal cell growth in breast tissue.*
 
Is the soy in your Probiotic Nutrient™ formulas safe for someone at with a sluggish or hypofunctioning thyroid?
 
Yes. A recent peer-reviewed scientific review of fourteen clinical trials examining the effects of soy on the thyroid concluded that in the absence of an iodine deficiency, there is little evidence that soy foods or soy isoflavones adversely affect thyroid function and that “hypothyroid inviduals need not avoid soy foods.” In fact, some studies suggest that soy may actually promote normal thyroid cell growth. To help ensure healthy thyroid function, our Probiotic Nutrients contain a whole-food form of iodine.
 
Why do you use animal-based softgels instead of vegetarian capsules in many of your supercritical herbals?
 
Because supercritical extracts are so highly concentrated, they will dissolve most vegetarian capsules. However, we are working with a technology that allows us to offer Zyflamend®, our best-selling supercritical herbal formula, in a vegetarian capsule.
 
Why do you recommend taking New Chapter's Supercritical Herbal Therapies in the middle of a meal?
 
These herbal extracts, formulated by Founder & Chairman Paul Schulick, contain medicinal spices like those grown at our Costa Rican certified organic farm. These healing herbs are extracted using a dense, superfluid form of carbon dioxide and are concentrated up to 300 times. Although it is safe to take our supercritical extracts on an empty stomach, we recommend taking them with meals, as they may create a slightly warming feeling in the stomach for some individuals who are not used to such concentrated healing spices. When taken with a meal, that healing heat will work to activate phytonutrients in the herbs while facilitating optimal digestion.
 
Vitamins upset my stomach; will I have this difficulty with New Chapter's vitamins and minerals?
 
New Chapter’s Probiotic Nutrients are food. Better yet, they are pre-digested, organic cultured food. So when you take New Chapter vitamins your stomach is NOT empty: it has inside it a good friend – cultured organic food – waiting to be comfortably digested. New Chapter’s Organic Probiotic Nutrients are also rich in ferment metabolites, bacteriocins and plant enzymes, and they are thus soothing to the entire gastrointestinal tract and promote digestion, detoxification and elimination.
 
Can I take New Chapter products if I am pregnant or breastfeeding?
 
Perfect Prenatal™, Ginger Honey Tonic, Berry Green®, Probiotic All-Flora® and Immunity Take Care™, Wholemega™ are the only products New Chapter recommends for use during pregnancy and breastfeeding. Although many herbs and nourishing whole foods have long been used to promote health and comfort during pregnancy, the majority have simply not been thoroughly evaluated in clinical studies for safety during this cherished phase in a woman's life. Therefore, we suggest that pregnant or breastfeeding women use any of our other products only under the direction of their health care provider or qualified expert in herbal and nutritional medicine.
 
Are all of your products organic?
 
Not yet! Currently, over half of our products are either certified organic or made with at least 70% organic ingredients. As a certified organic company New Chapter is committed to the organic movement will continue to source the finest organic ingredients whenever possible. Please refer to the product label or catalog information for the organic status of individual products.
 
Is there a way to get relief from hormonal imbalances without taking HRT (hormone replacement therapy) or phytoestrogen supplements?
 
Estrotone® supports both pre- and post-menopausal hormone imbalances. Estrotone contains full spectrum, whole-herb extracts of schizandra, ginger, black cohosh, chastetree and rosemary. The phytonutrients in these herbs safely promote hormone balance, inactivate free radicals associated with aging, and modulate 5-lipoxygenase, thereby promoting normal bone growth and breast health. Supercritically extracted Evening Primrose oil, providing a rich source of the Omega 6 fatty acid GLA, is also added to Estrotone to support hormonal health.
If you are seeking to support hormone balance in the body, your doctor might also want to consider suggesting New Chapter’s Organic Every Woman® II for a balanced broad spectrum multi-vitamin supplement and Broccolive® Plus to support the liver’s role in maintaining hormone balance and detoxification.
 
Are New Chapter's products vegan?
 
All of the following New Chapter products are considered vegan: Daily Ginger®, Baikal Skullcap, Broccolive® Plus, Berry Green™, Supercritical Diet & Energy™, Green & White Tea Force, Aloe Vera Force™, Probiotic All-Flora®, Chlorella Regularis, Rhodiolaforce 100 & 300™, Holy Basil, Smooth Food 2™, CoffeeBerry™, Probiotic Anti-Aging, and Probiotic Colon™, Candida Take Care™, Histamine Take Care™, Immunity Take Care™, Urinary Take Care™, LycoPom, and Zyflamend Vcaps, and E and Selenium.

New Chapter’s Probiotic Nutrients™ Made with Organic Ingredients do not meet strict vegan standards as the vitamin D utilized for culturing with organic whole food ingredients in our vitamin D-containing products is derived from wool wax.

The following Probiotic Nutrient formulas contain vitamin D: Every Man®, Every Man® II, Every Man®’s One Daily, Every Woman®, Every Woman® II, Every Woman®’s One Daily, Every Woman®’s Inner Beauty, Only One™, Perfect Prenatal™, and Tiny Tabs Multi™ and Bone Strength Take Care™.
 
Is New Chapter certified by a third-party?
 
Yes, New Chapter is certified by several third parties.  We enjoy GMP (Good Manufacturing Practices) certification from NSF International, the world's leading expert in independent cGMP audits and product safety.  Additionally, New Chapter and many of its co-processors are certified to the standards of the USDA's National Organic Program (NOP), as well as, in certain instances, the International Federation of Organic Agricultural Movements (IFOAM) and the European Organic Standard (EEC 2092/91).  The third party agency providing New Chapter's limited organic certification is by International Certification Services (ICS). Luna Nueva, our organic ginger and turmeric farm in Costa Rica, is certified biodynamic by Demeter International, the largest certification organization for biodynamic agriculture and the oldest traditional organic certification in Europe. New Chapter follows all GMP (Good Manufacturing Practices) protocols for GMP compliance and is currently operating under the FDA's guidelines as mandated in 21 CFR for the food industry Parts 100 - 169. We also have a certified Site License with Health Canada's Natural Health Products Directorate, which we renew every year.
 
What is the difference between Supercritical Holy Basil™ and Holy Basil Vcaps?
 
New Chapter offers two holy basil products. Both provide the healing benefits of this traditional Ayurvedic herb, but because different methods of herbal extraction are utilized in the processing of the herb, each provides slightly different ratios of the plant’s active constituents. Our original Holy Basil product is extracted using water and alcohol and delivered in a veggie capsule, making it suitable for vegetarians. It is Potency Assured™ for ursolic acid, one the plant’s key constituents. Supercritical Holy Basil offers the advantage of supercritical extraction, a process that is especially good at extracting the oily plant constituents (concentrating them 50 times), which are often difficult to extract using conventional methods or without resorting to the use of chemical solvents. We combine the supercritical extract with a water and alcohol extract to provide the most complete representation of all the plant compounds present in the whole herb. Supercritical Holy Basil is Potency Assured™ for ursolic acid, oleanolic acid, rosmarinic acid, eugenol and caryophyllenes. It is delivered in a gelcap.
 
What is the difference between St. John's SC27™ and Serofin™?
 
St. John’s Wort is widely recognized for its ability to safely and naturally support positive emotional health. St. John’s SC27, New Chapter’s original St John’s Wort formula, contains a supercritical extract of the herb, and is Potency Assured™ for hyperforins, a fat-soluble constituent considered to be central to the herb’s positive effect on emotional health. Cutting-edge research has revealed that multiple classes of both fat-soluble and water-soluble phytonutrients, including hyperforins and hypericins, are independently capable of producing beneficial effects, but all of the phytonutrients working in synergy will produce optimum benefit. Following this discovery, New Chapter formulated Serofin, a St. John’s Wort product containing both the supercritical extract found in SC27 and separate hydroethanolic extract of the herb Potency Assured™ for the water-soluble constituent hypericin. While most people consider Serofin to be a superior formulation providing the broadest-spectrum of active constituents, we continue to offer St. John’s SC27 for thousands of individuals who have used this product with great success to safely promote balanced brain chemistry.
 
Should I be concerned about products containing maltodextrin if I have a food allergy or sensitivity to corn?
 
Generally, corn allergies or sensitivities are a response to the protein portion of the grain, and since maltodextrin is derived from corn starch, it rarely creates immune responses in individuals sensitive to corn protein. However, trace amounts of the protein may be present and we recommend that individuals speak with their health care practitioners about their personal experience with products containing maltodextrin to determine if they are appropriate.
 
Do you have a specific protocol for…
 
All of New Chapter's products are formulated to support the nutritional needs of the body and maintain its healthy function and structure. The FDA prohibits us from recommending or prescribing products to individuals for disease conditions, however, we can suggest that you speak with a licensed healthcare provider familiar with nutritional supplements to see if one or more New Chapter supplements may be appropriate to optimize your health. Additionally, on our website you may view specific health support protocols by utilizing our Vitamin and Supplement Advisor designed by New Chapter’s Director of Medical Education, Dr. Taryn Forrelli.
 
Can I give New Chapter’s products to my pet?
 
All of our New Chapter products are formulated for adult human beings. Please consult with a veterinarian who specializes in holistic and complimentary care to see if and at what suggested usage you may use an herbal, mushroom, or nutritional supplement product for your pet's specific needs.
 
Is the 685 mg of calcium in Bone Strength Take Care™ enough to meet my body’s daily calcium needs?
 
The recommended calcium intake for adults is 1000-1300 milligrams per day and is inclusive of both dietary and supplemental calcium. Since the average diet supplies roughly 600 mg of calcium a day, it is only necessary to supplement the remaining 400-700 mg per day. New Chapter's Bone Strength Take Care™ contains 2400 mg of Algas calcareous, a plant rich in bioavailable calcium. Of that 2400 mg, 30% or nearly 700 mg is elemental calcium. Therefore, combined with dietary calcium, one serving of Bone Strength Take™ Care (3 tablets) a day allows one to meet the calcium recommendations being made by their physician and other health authorities.
 
Does New Chapter offer supplements for children?
 
New Chapter currently offers one product specifically designed for children called Immunity Take Care™ for Kids.  Other products that were not specifically designed for children but may be safely administered under the guidance of a healthcare practitioner include: Wholemega™, Ginger Honey Tonic, All-Flora™, and Berry Green®.  
 
Urinary Tract Take Care™ and Candida Take Care™ both appear to be cranberry extracts- what’s the difference?
 
The cranberry extracts in Urinary Tract Take Care™ and Candida Take Care have been created in different ways so as deliver the unique set of herbal chemistries that target a health benefit. The cranberry extract in Candida Take Care™ is specifically optimized to maintain a healthy balance of yeast while in Urinary Take Care™, the cranberry extract is specifically optimized to maintain a healthy balance of bacteria. To aid in this effect, an optimized extract of cinnamon is added.
 
What is DARTvision™ technology?
 
DARTvision™ is a breakthrough analytical tool that allows for the accurate identification of the full range of chemistries in a botanical. Information provided by DARTvision™ can help to identify key bioactive chemistries in a botanical. DARTvision™ analysis verifies that herbal extracts created using a chemical-free extraction process are dose-assured i.e. contain the same profile and potency of critical components in every dose. New Chapter is the only nutraceutical company currently selling herbal extracts researched with DARTvision™.
 
Why is there sugar in Candida Take Care™?
 
Candida Take Care™ has less than one half gram carbohydrates per serving – most come from the excipients, but a good percentage (40%) comes from the actual cranberry extract . The small amount of carbohydrates present in Candida Take Care™ has not been shown to affect the efficacy of the products microbial balancing properties.
 
Why has the All Flora® formula changed?
 
New Chapter’s best selling probiotic product, All-Flora®, now features 9 (rather than 8) strains of live probiotics. The new addition is Lactobacillus helveticus, a probiotic commonly used to make cheese and fermented milk; shown to have profound cardio supportive, digestive and immune supportive benefits. The addition of organic apples and organic Jerusalem artichoke derived inulin provide prebiotic fibers and enhancement of probiotic growth. When consumed, the combination of live probiotics, organic prebiotics, and cultured food medium provide synergistic benefits for the entire digestive tract, immune system, and beyond.*
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